We help practices, firms, and service operators put AI to work where it pays for itself — then train the people who will actually use it.
Most AI projects inside owner-led businesses fail in the same three ways. A pilot that never becomes a system. A tool nobody uses. A training session that doesn't stick.
We work in the opposite direction. We start from the operations that actually cost you money — scheduling, billing, intake, documentation, reporting — and stay until the team runs it without us. The deliverable is not a model; it is a working department.
We ship what we scope. The retainer is where most engagements settle after the first build.
The point is not AI literacy. It's capability — the team running the system when we're gone.
Four phases. The first is free for qualified businesses. The rest are priced after scope.
Two weeks. We interview your operators, review your stack, watch the work, and quantify the waste. You receive a written readiness assessment with priced recommendations.
We sequence the roadmap against your fiscal calendar, staffing, and tolerance for disruption. Every initiative has a number attached — cost, payback, confidence.
We build, integrate, and measure. Fixed scope on first engagements; retainer thereafter. A senior operator from our team owns delivery; you approve every release.
Role-based training, certification, and an internal champion. We stay until your team runs the system without us. If they can't, we haven't finished.
Group practices and solo operators with 5–50 staff who run on a mix of EHR, a PMS, and human attention.
Firms of 10–100 with a partnership structure, billable hours, and a backlog of document-heavy work.
A real P&L, a small back office, and no AI function yet. HVAC, accounting, MSPs, agencies, specialty trades.
Ranges below. Specifics after the assessment. The assessment itself is complimentary for qualified businesses.
Written roadmap with priced implementation plan. The foundation for everything that follows.
The full roadmap plus one scoped automation, live in 60 days. Fixed price, fixed scope.
Automation-as-a-Service retainer. Quarterly reviews, ongoing training, a named operator from our side.
Dedicated pod, multi-workstream delivery, executive coaching. Optional performance-based component where the economics are obvious.
We hired them to fix scheduling. Six months later the claims team looks different, the reporting looks different, and the partners finally agree on a number.
— Managing Partner · dental group, Pacific Northwest (name withheld at client request)
Read the full case note →I spent fifteen years inside service businesses before I touched a model. That sequence matters. Most of what passes for AI consulting today is someone who has used ChatGPT for a year and wants to teach your staff how to prompt it. That's not a practice. That's a workshop.
We do something different, and slower. We look at your P&L, we watch your people work, and we recommend the three things that will move a number. Then we build them, or we say no. If you have read this far, you are probably the kind of operator we can help. Book an assessment. We'll tell you straight.
— Signed, Founder, GuideHerd AI
Two weeks. One written report. A phased, priced roadmap of the AI work that would actually move a number in your business — and an honest answer about whether we are the right team to ship it.